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What is Customer Lockbox in Microsoft 365?

What is Customer Lockbox in Microsoft 365?

 Imagine this: Your organization encounters a technical glitch in Microsoft 365, halting critical operations. You reach out to Microsoft support, and they want to access your account/system to resolve the issue. But how do you ensure to give them access that doesn’t expose sensitive info without your approval? This is where Customer Lockbox in Microsoft 365 steps in! Customer lockbox ensures that MS engineer gets your explicit approval before accessing data. This gives you direct control over whether to approve or deny access. ... Read More Read More

Microsoft 365
September 12, 2024
Identify the Conditional Access Policy Blocking a User Sign-in

Identify the Conditional Access Policy Blocking a User Sign-in

In Microsoft Entra ID, Conditional Access policies are essential for enhancing security by controlling how users access cloud apps based on specific conditions. While these policies are powerful, they can sometimes lead to sign-in failures in Microsoft 365, leaving users and admins puzzled. When a user’s access is unexpectedly blocked, it can be frustrating and disruptive. Admins need to identify the issue quickly to restore the user’s access and prevent further inconvenience. In this blog, let’s walk you through the... Read More Read More

Microsoft 365
September 5, 2024
How to Set Up Custom Attributes in Exchange Online?

How to Set Up Custom Attributes in Exchange Online?

In Microsoft 365, user information is typically stored in the Entra ID fields such as first name, last name, address, and contact details. These attributes cover the basic user data needs for most organizations. However, there are situations where your organization might need to store additional information that extends beyond the fields covered by standard attributes. This is where custom attributes in Exchange Online come into play! This blog will guide you through what custom attributes are, how to add them,... Read More Read More

Exchange Online
August 29, 2024
How to Remove User Access to Applications Using Entra ID and PowerShell

How to Remove User Access to Applications Using Entra ID and PowerShell

Applications in Entra ID play a critical role in managing how users access various resources across Microsoft 365 and other connected services. Admins can assign access permissions to these applications for specific users or groups, ensuring that they can only access the resources necessary for their roles. However, there are situations where an admin might need to remove user access from applications. Whether it’s due to role changes, security concerns, or offboarding, knowing how to effectively revoke application access is... Read More Read More

Microsoft 365
August 22, 2024

Exchange Online

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How to Set Up Custom Attributes in Exchange Online?

How to Set Up Custom Attributes in Exchange Online?

In Microsoft 365, user information is typically stored in the Entra ID fields such as first name, last name, address, and contact details. These attributes cover the basic user data needs for most organizations. However, there are situations where your organization might need to store additional information that extends beyond the fields covered by standard attributes. This is where custom attributes in Exchange Online come into play! This blog will guide you through what custom attributes are, how to add them,... Read More Read More
How to Send Email Using Alias Address in Microsoft Outlook

How to Send Email Using Alias Address in Microsoft Outlook

Email aliases, also known as proxy addresses, allow you to send emails from different email addresses without needing to switch accounts. This can be particularly useful for managing multiple identities or handling various purposes, such as business and personal communication. Additionally, aliases are invaluable when dealing with domain changes. In this blog post, let’s check out how to send emails from different email addresses in Outlook and troubleshoot when you are unable to send email from alias address.    Turn... Read More Read More
How to Change Primary SMTP Address in Microsoft 365

How to Change Primary SMTP Address in Microsoft 365

Admins often struggle to manage the primary SMTP addresses for Microsoft 365 mailboxes, especially in larger organizations, where changing the address for each of them can be challenging. The need to change the primary SMTP address may arise when admins want to move users to another domain, convert user mailbox into a shared mailbox, and more. In such cases, it is essential to change users’ primary SMTP addresses accordingly. This guide will provide detailed steps to change the primary SMTP... Read More Read More

Microsoft Teams

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Set Up an Out of Office Status in Microsoft Teams

Set Up an Out of Office Status in Microsoft Teams

Let’s say you’re out all day attending an important conference💻 or heading out for a vacay 🏖 or won’t be available to communicate via Teams. When people send important messages in MS Teams, you must allot a separate time to reply to them regarding your availability.  To make this easier, users can set an out of office message in new MS Teams. Let’s dive into the blog.  What is an Out of Office Message?  An out of office (OOF/OOO) message,... Read More Read More
Archive and Restore Channels in Microsoft Teams

Archive and Restore Channels in Microsoft Teams

Ever scrolled endlessly through a list of Microsoft Teams channels, desperately searching for the one you need? If so, you’re not alone. When teams collaborate and projects are finished, Teams channels can pile up, making it tough to find current information.  But fear not! Microsoft Teams’ archive feature, a previously missing feature in MS Teams, was rolled out in February 2024. Archiving channels on Teams web and Desktop app lets you keep all that valuable data – conversations, files, the whole history... Read More Read More
Check Teams Meeting Call Quality Using PowerShell

Check Teams Meeting Call Quality Using PowerShell

Microsoft Teams meetings/calls bring us collaborative experience and pave the way for increasing the productivity of an organization. However, it’s rare for a meeting call to conclude without someone mentioning issues like “poor audio quality,” “video buffering,” “poor network connection,” or “audio breaking up.” 💯  While these problems might seem minor, they can seriously impact both collaboration and productivity. That’s why it’s crucial for Microsoft Teams administrators and help desk members to monitor Teams meeting call quality and troubleshoot poor call... Read More Read More

News

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New Outlook Links Open Alongside Emails in Microsoft Edge

New Outlook Links Open Alongside Emails in Microsoft Edge

Last year, Microsoft made Teams chat web links to open in MS Edge side-by-side view. Now this feature is getting integrated in the new Outlook for Windows as well (MC803892). In an upcoming rolling out between late July and late September 2024, Outlook web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts open directly in Microsoft Edge, displayed right next to your message.   Since the earlier change in MS Teams to open web links in Edge has already caused... Read More Read More
Improved Version History Controls for SharePoint and OneDrive

Improved Version History Controls for SharePoint and OneDrive

Ever felt like your SharePoint document libraries and OneDrive files were overflowing with outdated versions? Well, Microsoft heard your concerns regarding limited versioning and is introducing a much-needed upgrade to version history controls! With enhanced version history controls, admins can set smarter version deletion options and default organization limits to enhance data protection and storage management. The improved version history controls for SharePoint and OneDrive are in public preview now, followed by the general availability in late August 2024 (MC789209).  What is Version... Read More Read More
Follow a Meeting in New Outlook

Follow a Meeting in New Outlook

Have meetings in the queue📅? Can’t attend them all but still need to stay on top of things? Microsoft Teams and Outlook have a new feature to the rescue: Follow! With the Follow option, you can stay in the loop on meetings you miss. Previously, missing meetings meant missing out on crucial recaps and shared materials. But now, with this new option, you can stay updated on key decisions, access recordings, and shared materials – all without being on the... Read More Read More

Security

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Customize Meeting Invitations in Microsoft Teams

Customize Meeting Invitations in Microsoft Teams

As we know, Microsoft 365 company branding is an interesting feature that enables organizations to customize their login page. Apart from this, it also prevents phishing attacks as we include our organization logo, background image, username hint, text, color, and more. Since it is customized and varies for each organization, users can’t easily be exploited by intruders. Likewise, you can also customize the Teams meeting email invitations.  Admins can customize the company logo, legal disclaimer, help URLs, and invite text to users.... Read More Read More
A Guide to Disable ‘Stay Signed In’ Prompt in Microsoft 365

A Guide to Disable ‘Stay Signed In’ Prompt in Microsoft 365

The ‘Stay signed in?’ option reduces the number of times users are prompted to sign into Microsoft 365 services. This prompt was previously the ‘Keep me signed in’ (KMSI) checkbox, part of Microsoft 365 company branding. This convenient authentication interruption especially benefits users relying on services like SharePoint Online, which lacks dedicated desktop clients. However, enabling this option on public computers and closing the browser without signing out poses a significant security risk 😱. In such cases, the user’s account becomes vulnerable to... Read More Read More
Get Microsoft Graph Activity Logs Using Azure Portal

Get Microsoft Graph Activity Logs Using Azure Portal

Microsoft Graph is an interface that enables developers and admins to access and manage a wealth of data across Microsoft 365 services. Among its key features, activity logs play a crucial role in monitoring and maintaining Microsoft 365 security. Microsoft Graph activity logs (preview) enhance the security analysis by storing the logs in the Azure Log Analytics interface or enabling exporting them to Azure Storage for long-term storage. Additionally, the logs can be streamed via Azure Event Hubs to external... Read More Read More

SharePoint Online

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Enable Microsoft 365 Public CDN

Enable Microsoft 365 Public CDN

 Are you frustrated by slow-loading SharePoint pages that impact productivity and user satisfaction? Do you want to reduce latency & speed up downloads for a smoother experience for SharePoint users?  Then, Microsoft 365 Public Content Delivery Network (CDN) can be your solution. This powerful tool can significantly improve the performance and availability of your SharePoint site by distributing content across multiple servers worldwide.  In this blog post, let’s learn how to enable and configure the Microsoft 365 CDN on your tenant,... Read More Read More
Improved Version History Controls for SharePoint and OneDrive

Improved Version History Controls for SharePoint and OneDrive

Ever felt like your SharePoint document libraries and OneDrive files were overflowing with outdated versions? Well, Microsoft heard your concerns regarding limited versioning and is introducing a much-needed upgrade to version history controls! With enhanced version history controls, admins can set smarter version deletion options and default organization limits to enhance data protection and storage management. The improved version history controls for SharePoint and OneDrive are in public preview now, followed by the general availability in late August 2024 (MC789209).  What is Version... Read More Read More
Create SharePoint Online Sites Using PowerShell – A Complete Guide

Create SharePoint Online Sites Using PowerShell – A Complete Guide

Imagine needing to create multiple SharePoint Online sites – each for a different team or project. Manually clicking through menus and configuring settings for each one can take hours and increase the risk of errors. Thankfully, there’s a better way! By using PowerShell, you can automate the entire site creation process in SharePoint Online. This blog post will guide you to create sites in SharePoint Online using PowerShell.   Prerequisites to Manage Site Creation in SharePoint Using PowerShell The two main requirements... Read More Read More

All posts

Praba
September 12, 2024
What is Customer Lockbox in Microsoft 365?

What is Customer Lockbox in Microsoft 365?

 Imagine this: Your organization encounters a technical glitch in Microsoft 365, halting critical operations. You reach out to Microsoft support, and they want to access your account/system to resolve the issue. But how do you ensure to give them access that doesn’t expose sensitive info without your approval? This is where Customer Lockbox in Microsoft 365 steps in! Customer lockbox ensures that MS engineer gets your explicit approval before accessing data. This gives you direct control over whether to approve or deny access. ... Read More Read More

Microsoft 365
Praba
September 5, 2024
Identify the Conditional Access Policy Blocking a User Sign-in

Identify the Conditional Access Policy Blocking a User Sign-in

In Microsoft Entra ID, Conditional Access policies are essential for enhancing security by controlling how users access cloud apps based on specific conditions. While these policies are powerful, they can sometimes lead to sign-in failures in Microsoft 365, leaving users and admins puzzled. When a user’s access is unexpectedly blocked, it can be frustrating and disruptive. Admins need to identify the issue quickly to restore the user’s access and prevent further inconvenience. In this blog, let’s walk you through the... Read More Read More

Microsoft 365
Praba
August 29, 2024
How to Set Up Custom Attributes in Exchange Online?

How to Set Up Custom Attributes in Exchange Online?

In Microsoft 365, user information is typically stored in the Entra ID fields such as first name, last name, address, and contact details. These attributes cover the basic user data needs for most organizations. However, there are situations where your organization might need to store additional information that extends beyond the fields covered by standard attributes. This is where custom attributes in Exchange Online come into play! This blog will guide you through what custom attributes are, how to add them,... Read More Read More

Exchange Online
Aima
August 22, 2024
How to Remove User Access to Applications Using Entra ID and PowerShell

How to Remove User Access to Applications Using Entra ID and PowerShell

Applications in Entra ID play a critical role in managing how users access various resources across Microsoft 365 and other connected services. Admins can assign access permissions to these applications for specific users or groups, ensuring that they can only access the resources necessary for their roles. However, there are situations where an admin might need to remove user access from applications. Whether it’s due to role changes, security concerns, or offboarding, knowing how to effectively revoke application access is... Read More Read More

Microsoft 365
Praba
August 16, 2024
Enable Microsoft 365 Public CDN

Enable Microsoft 365 Public CDN

 Are you frustrated by slow-loading SharePoint pages that impact productivity and user satisfaction? Do you want to reduce latency & speed up downloads for a smoother experience for SharePoint users?  Then, Microsoft 365 Public Content Delivery Network (CDN) can be your solution. This powerful tool can significantly improve the performance and availability of your SharePoint site by distributing content across multiple servers worldwide.  In this blog post, let’s learn how to enable and configure the Microsoft 365 CDN on your tenant,... Read More Read More

Microsoft 365
Praba
August 8, 2024
How to Send Email Using Alias Address in Microsoft Outlook

How to Send Email Using Alias Address in Microsoft Outlook

Email aliases, also known as proxy addresses, allow you to send emails from different email addresses without needing to switch accounts. This can be particularly useful for managing multiple identities or handling various purposes, such as business and personal communication. Additionally, aliases are invaluable when dealing with domain changes. In this blog post, let’s check out how to send emails from different email addresses in Outlook and troubleshoot when you are unable to send email from alias address.    Turn... Read More Read More

Exchange Online
Sruthy
August 1, 2024
How to Change Primary SMTP Address in Microsoft 365

How to Change Primary SMTP Address in Microsoft 365

Admins often struggle to manage the primary SMTP addresses for Microsoft 365 mailboxes, especially in larger organizations, where changing the address for each of them can be challenging. The need to change the primary SMTP address may arise when admins want to move users to another domain, convert user mailbox into a shared mailbox, and more. In such cases, it is essential to change users’ primary SMTP addresses accordingly. This guide will provide detailed steps to change the primary SMTP... Read More Read More

Exchange Online
Praba
July 25, 2024
How to Block Risky File Types in Exchange Online?

How to Block Risky File Types in Exchange Online?

Recently, there has been a sharp rise in the click rates of malicious attachments, exposing a critical vulnerability in email communication within organizations. Cybercriminals are increasingly using malicious attachments to launch attacks. To combat this growing threat and strengthen email protection in Exchange Online, it is crucial to block specific high-risk file types. Let’s get started with how to block specific file types in Exchange Online.   To block attachment file types in Exchange Online, the following two methods can... Read More Read More

Exchange Online
Sudha
July 18, 2024
Manage Entra ID Delegated Permissions for Specific Users Using Microsoft Graph

Manage Entra ID Delegated Permissions for Specific Users Using Microsoft Graph

In Entra ID app registrations, understanding the difference between app and delegated permissions is crucial for secure and efficient access management.   Delegated permissions empower applications to access Microsoft 365 resources on behalf of a specific user, ensuring that the application acts within the confines of the user’s granted permissions.   However, application permissions allow an application to operate independently, without user authentication, giving it broader access to resources.  When it comes to security, delegated permissions hold the upper hand.... Read More Read More

Microsoft 365
Praba
July 11, 2024
How to Recall Email Messages in Microsoft Outlook

How to Recall Email Messages in Microsoft Outlook

We’ve all experienced that heart-stopping moment after hitting ‘Send’ on an email, only to realize there was a mistake. Maybe you sent it to the wrong person, forgot an attachment, or included inaccurate information. Thankfully, Microsoft Outlook offers a solution: the Message Recall feature. In this blog, we’ll guide you through how to recall an email in Outlook and save yourself from potential email blunders.    What is Message Recall Feature in Outlook?  Message Recall is a feature in Microsoft... Read More Read More

Exchange Online